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Madiba 2

Data Protection Policy

Madiba Services UK Ltd

Madiba Services UK Ltd is committed to protecting the privacy and personal data of our workers, clients, suppliers, and other individuals we interact with. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, store, and protect personal data.

Data Controller

Madiba Services UK Ltd is the registered Data Controller for the personal data we process.

Company Name: Madiba Services UK Ltd
Registered Address: First floor, Swan Building, 20 Swan Street, Manchester, M4 5JW Email: info@madibaservicesuk.com
Telephone: 0161 5262900

Personal Data We Collect

  • We may collect and process the following types of personal data:
  • (a) Workers / Operatives
  •   Full name, address, date of birth
  •   Contact details (phone number, email)
  •   National Insurance number
  •   Right to Work documentation
  •   CIS status and UTR number
  •   Bank details for payroll
  •   Skills, qualifications, CSCS card details
  •   Employment history and references
  •   Health and safety information (where relevant)
  •   Accident or incident records
  •   DBS checks (where required by a client)
  • (b) Clients and Business Contacts
  •   Names and job titles
  •   Business contact details
  •   Contractual and billing information
  •   Communication records
  • (c) Website and Communications

    •   IP address and device information

    •   Enquiry forms and email correspondence

How We Use Personal Data

  • We process personal data for the following purposes:
  •   Recruiting, vetting, and supplying labour to construction sites
  •   Verifying identity and Right to Work
  •   Payroll processing and CIS compliance
  •   Health and safety management
  •   Managing contracts with clients
  •   Legal, regulatory, and tax compliance
  •   Responding to enquiries and communications
  •   Preventing fraud and ensuring security

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  •   Contractual necessity
  •   Legal obligation (e.g. HMRC, employment law)
  •   Legitimate interests (business operations)
  •   Consent (where required)
  •   Vital interests (health and safety situations)

Data Sharing

We may share personal data with:

  •   Clients and site managers
  •   HMRC and other regulatory bodies
  •   Payroll providers and accountants
  •   IT and cloud service providers
  •   Legal or professional advisers
  • All third parties are required to process data securely and lawfully.

International Transfers

We do not transfer personal data outside the UK unless appropriate safeguards are in place, in accordance with UK GDPR requirements.

Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  •   Secure digital systems and password protection
  •   Restricted access to personal data
  •   Secure storage of physical records
  •   Staff training on data protection

Data Retention

We retain personal data only for as long as necessary:

  •   Worker records: in line with HMRC and employment law requirements
  •   Payroll and tax records: minimum of 6 years
  •   Health and safety records: as required by law
  •   Once no longer required, data is securely deleted or destroyed.

Individual Rights

Under UK GDPR, individuals have the right to:

  •   Access their personal data
  •   Request correction of inaccurate data
  •   Request erasure (where applicable)
  •   Restrict or object to processing
  •   Data portability
  •   Withdraw consent at any time
  • Requests should be made in writing using the contact details above.

Complaints

If you are unhappy with how we handle personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

  • Website: www.ico.org.uk 
  • Telephone: 0303 123 1113

Policy Review

This policy is reviewed regularly and may be updated to reflect changes in legislation or our business practices.

Last updated: 19/12/2025

Contact Information

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Head Office

MADIBA SERVICES UK LTD, First Floor, Swan Building,
20 Swan Street, Manchester, M45JW

Let’s Talk

07724 197009  |  0161 526 2900

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